Team Work. Dream Job.
Employee Profile: Dave Eck, Maintenance Manager, The Anderson Group
There isn’t much that Dave Eck, The Anderson Group’s maintenance manager, hasn’t seen. And it’s his sense of adventure—and the thrill of facing a challenge—that keeps him coming back for more.
A Slingerlands native, Dave’s long resume includes supervisory roles at restaurants, ambulance companies, and country clubs from Texas to New York. Dave also served for more than 20 years in the Slingerlands Fire Department (five of them as commissioner) and has been a member of the New York State Urban Search and Rescue team.
The Anderson Group was fortunate to land Dave in March of 2011. Dave immediately implemented a team approach in the company’s maintenance department, ensuring that his department worked seamlessly with other Anderson departments, from housekeeping to legal and administration. A self-described “working supervisor,” Dave is a hands-on manager who earned his team’s respect from the ground up—mowing, cleaning bathrooms, and responding to tenant calls right along with them.
Dave’s responsibilities span properties from Saratoga to Selkirk and everywhere in between. On Wolf Road alone, Dave coordinates maintenance activities for 10 properties. He’s also responsible for nine properties on Madison and Washington Avenue Extensions, as well as one property in Selkirk one in Saratoga Springs.
“What do I do? You name it,” Dave says with a smile. “My job as maintenance manager is customer service, and everybody is my customer—my guys, my tenants, and my bosses. Our job is to keep everybody happy.”
His “guys,” as Dave affectionately refers to them, are made up of 13 maintenance professionals, including six qualified technicians proficient in HVAC, plumbing and electric. And he’s pretty proud of them.
“Most of our tenants know my guys by name. And I make it a point to know my guys. They’re good people who work hard and know their stuff,” Dave says. “When you know your guys, you can use them to their—and your tenants’ and company’s—best advantage.”
One such advantage is The Anderson Group’s business partnership with the New York State Energy Research and Development Authority (NYSERDA). In fact, The Anderson Group is the only property management company with maintenance professionals who have earned certification through NYSERDA’s Quality Maintenance (QM) Program.
Anderson’s participation in the QM Program signifies the company’s heavy investment in the two biggest utility cost drivers—HVAC systems and lighting.
With Dave at the helm, trained Anderson technicians use diagnostic tools and national quality-maintenance standards to ensure that its HVAC and lighting systems operate at peak performance and improve their (and their tenants’) bottom line. Last year, The Anderson Group’s team conducted 65 tests throughout nine Anderson-owned buildings, resulting in an estimated savings of more than 400,000 kWh. By the end of 2014, The Anderson team will have conducted more than 125 tests across all of its properties. Testing is also provided to tenants who take advantage of Anderson’s property management services.
“This maintenance program saves energy, reduces costs, and maximizes office efficiency,” Dave says. “It helps our tenants avoid costly repairs during heating season and run greener and cleaner all year long. We’re proud to be the only property management company in the state to offer this, and our team is well qualified.”
As maintenance manager, Dave is on call 24/7—ready to respond to emergencies and routine matters alike. He’s also in charge of the company’s safety plans and procedures and is constantly improving tenant and employee safety alike.
“We’re always busy,” Dave says, “but I wouldn’t trade this job for the world.”