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When to outsource your property management services

Don’t go it alone: The Anderson Group explains when to outsource your property management services

You own a commercial property. Maybe you even run your business from it. It’s a full-time endeavor, and some days, it’s more than that. Between managing employees, meeting with clients, and balancing your bottom line, the last thing you want to worry about is coordinating contractors and fixing leaky faucets. That’s time – and money – down the drain. So when does outsourcing your property management services make good business sense? And is the investment worth it?

property management services albany ny

The Anderson Group offers extensive property management services including building maintenance, landscaping, housekeeping, energy, security, leasing, budgeting and more.

Even if you’ve contracted with several local businesses for these services, you’re still expending your own time and energy managing and coordinating schedules, payments, and personnel. But it’s another day at the office for a property management company.

The benefits of hiring a property management company

A good property management company will have the procedures and resources in place to keep your property in tip-top shape so you can focus on what you do best – running and growing your business. If you own and manage your own property, hiring a professional property management company could save you:

  • Time. Let the experts address employee and/or tenant needs and complaints, routine and large-scale maintenance, and marketing vacancies in your properties. Good property management companies have skilled contractors and consultants at the ready to support your business.
  • Liability. A seasoned property manager stays on top of things like keeping sidewalks and parking lots free from of snow and ice. They know when to use “wet floor” signs, fix loose handrails and repair uneven walking surfaces – saving your company from insurance payouts and lawsuits. Reputable property managers know the risks and how to avoid them.
  • Money. Yes, you’ll invest some money to outsource your property management services, but a seasoned property management company will save you money in the long run. Many offer value-added services, such as energy efficiency consulting and space and workflow planning to minimize your cost and maximize your productivity. They also know your local real estate market and can help you market and fill vacancies.
  • Expert advice. Property managers should be able to offer you informed advice on everything from the best environmentally friendly towel dispenser to the ideal unoccupied office temperature. This know-how can enhance your property in little ways that add up to big savings and happy tenants.

Find your perfect match

Not all property management companies are created equally. Services, prices, policies, and expertise vary widely from company to company. So where do you begin your search? Start by asking for recommendations from business colleagues or your local chamber of commerce. You can also turn to an industry service council, such as the Building Owners and Managers Association (BOMA), a reputable source of information about building management and operations.

When you’ve compiled a short list of prospects, request their references and substantiation of claims of insurance and licenses. Then schedule a meeting with representatives from the companies’ management teams, and don’t be afraid to approach the meeting as if you’re interviewing them for a position in your company. Because you are.

Helpful questions to ask a potential property management company might include:

  • How often will you inspect my property? The more often your property management company is on site, the more attention your property receives, and the better it looks and functions. In one capacity or another, a full-service management company should be on-site daily, performing landscaping, housekeeping, maintenance, leasing and supervisory duties.
  • How do you handle repairs and maintenance?Ask each company to list the repairs and maintenance they can and cannot do. It’s also a good idea to ask whether the companies rely on subcontractors (ask for a list) or have their own staff handle routine repairs and maintenance. Ask them to explain their spending and expense-report procedures. And negotiate terms and conditions for spending money on your property.
  • What are your fees, what are they based upon, and what do they include? Management fees can range from 4% to 10% of the base rent, depending upon the facility size and the scope of duties performed. Make sure to ask exactly what services are included, and make sure everything you need and want is listed, from housekeeping services and HVAC services to financial reporting and rent collection.
  • How do you handle building vacancies?If you have extra space in your commercial property, how does your prospective property management company propose to fill them? At a minimum, vacancies should be addressed with on-site signage, multiple listing services (MLS), Web saturation and a dedicated leasing agent.
  • Will I receive reports about my property, what will they include, and how often? A good property manager will issue monthly reports, which may include rent roll, vacancies, financials/receivables, preventive maintenance schedule and capital improvements.

An experienced property management company should be staffed with experienced real estate, management and housekeeping professionals who are ready, willing, and able to respond to your requests efficiently and effectively so you can get down to business—your business.

For information about how The Anderson Group can meet your company’s property management needs, contact Susan Anderson Touhey at 518.458.7726 or


More About The Anderson Group – The Property Management Experts

The Anderson Group’s experienced professionals are ready and able to respond to tenant requests 24/7. Value-added services include:

  • General facility management and maintenance
  • Housekeeping services
  • Landscaping and grounds maintenance
  • Financial reporting
  • HVAC services
  • Electrical and plumbing services
  • Life safety
  • Space planning and interior design
  • Construction management
  • Leasing
  • Rent collection
  • Budgeting



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Learn the Benefits of Leasing Executive Suites

The Anderson Group Answers Questions about the Value of Leasing Executive Suites.

Are you running a home-based or small business and looking for a more professional presence? Or are you searching for a regional office to call home on a temporary basis? An executive suite may be your answer.

What are executive suites?

Executive suites (also referred to as temporary or short-term offices) provide small and rapidly growing businesses with flexible leasing arrangements on office space ranging from 100 to 1,500 square feet. They also come with services most conventional office space lacks. You’ll get a private office or suite to call your own and share common areas, like the lobby, conference rooms, restrooms, and break rooms. Look for buildings that offer shared, value-added amenities, such as receptionist and voicemail services, housekeeping, administrative support, mail drop, copy and fax machines, and high-end conference room technology. An executive suite allows you to have a manageable and efficient corporate atmosphere without the large up-front capital investment.

Who uses executive suites?

Executive suites are designed to allow business owners to start small and grow. Their flexibility, value-added services, and value make them a cost-effective long- or short-term solution for a wide range of businesses, including start-ups, small businesses, sole proprietors and large companies establishing satellite offices. As your business grows, flexible leasing arrangements make it possible for you to increase the amount of space you lease. The best commercial realtors are business partners, providing services like free space planning to help you determine optimal office-space solutions – now, and as you grow – as well as short-term leases to accommodate your changing business needs.

Are executive suites the same as virtual offices?

No. Executive suites are physical office space you’ll lease and occupy. A virtual office provides many of the same amenities as an executive suite – such as a corporate mailing address, phone answering services and meeting room access – but it doesn’t include private, leased office space. Virtual offices are a good solution for small and home-based businesses looking to increase their profile. In fact, as their businesses grow and change, many virtual office “tenants” go on to lease executive suites.

What are the cost advantages of leasing executive suites?

In addition to benefiting from furnished and equipped office space that can be ready for immediate occupancy, you’ll benefit from a number of other advantages:

  • You’ll save money. When you lease an executive suite, you benefit from low monthly rent costs due to services you share with other building tenants. You also save money and time on “busy work” like sorting mail, making copies and answering calls. Those savings reflect money you can invest in your business.
  • You’ll get flexible lease terms. Many office suites can be leased for as few as 90 days. Before you sign a lease, make sure that the size of your suite can easily be increased or reduced based on your changing business needs.
  • You’ll increase networking opportunities. Leasing in an executive suite building means you’ll have opportunities to network with other business owners at your location and make a few friends in the process. You never know who might walk through your door and become a customer.
  • You’ll promote a professional image. Most executive suite buildings are located in prominent business corridors. An address and physical location in these areas – not to mention a receptionist and well-equipped meeting rooms – goes a long way toward making a good impression on your clients.
  • You’ll reduce distractions. Many business owners find working from home distracting. It’s a lot easier to be productive when you’re not looking at piles of laundry, being interrupted by the dog, or being lured by the television and refrigerator.

The Anderson Group offers a variety of office space for lease including state-of-the-art, full service, updated suites at 125 Wolf Road. For more information about executive suites or to view available executive suites with The Anderson Group, contact Susan Anderson Touhey at 518-458-7726 or

When you lease an executive suite from The Anderson Group, you will get:

Executive Suites

Executive Office Suites Available Now at 125 Wolf Road, Albany NY. From The Anderson Group.

  • On-site property management services
  • Receptionist services
  • Personalized phone answering
  • Voicemail service
  • Administrative support
  • Fax and copy machines
  • Mail drop and FedEx drop off/pick up
  • Conference room with flat screen television, computer and Internet
  • On-site food and beverage/catering
  • Full-service, on-site banking
  • Ample free parking






Posted in Albany NY Business, Commercial Office Space, Executive Suites, Managing Your Business, Office Productivity | Tagged , , , , , , | Comments closed

The Anderson Group is Proud to be a Part of the Largest Donation Given to Ronald McDonald House

Ronald McDonald House Receives Largest Radiothon Donation in its History

The Anderson Group makes mahor donation to teh Rpnald McDonald House in Albany NY

Andy Anderson (left of Ronald) looks on as the Ronald McDonald House accepts the largest donation given during its radiothon. The Anderson Group was one of three companies that made the donation of a new vehicle for the Ronald McDonald House in Albany NY

Ronald McDonald Hosue Receives a Donated Vehicle

The Ronald McDonald House of Albany NY receives largest radiothon donation in its history. And the Anderson Group is proud to be a contributor to a very worthy cause.

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The Anderson Group Helps Offices Fight Cold and Flu

Cold and Flu Season is Here. Is Your Office Ready?

The Anderson Group Property Management

Ty Woodard, Housekeeping Manager
The Anderson Group

The days are colder, the nights are longer, and the noses are … runnier. As cold and flu season kicks into high gear, it’s time to up the ante in the battle against germs. And since most American workers spend 8-10 hours a day in the office, practicing good office hygiene is a logical place to start.

Studies show that the average person touches 300 surfaces every 30 minutes, exposing themselves to 840,000 germs. You can probably name a dozen things you and your colleagues touch in your office on any given day: the conference table, the break room faucet, the refrigerator door handle, doorknobs, copier buttons, desks, your phone …. not to mention the bathroom.

According to research conducted by Charles Gerba, Ph.D., a microbiologist from the University of Arizona, an office cubicle is the germiest place in the workplace. The average office desk contains 400 times more germs than a toilet seat, and your desk phone contains approximately 25,100 microbes per square inch. Some viruses can even live on surfaces for up to a week.

Reaching for the disinfecting wipes? Good idea. At The Anderson Group, our housekeeping team does a thorough job of wiping down common areas, such as kitchens, lobbies, hallways, and public restrooms,  as part of our routine cleaning schedule. But we don’t invade anyone’s personal office space other than   to empty the trash. This means germs and bacteria need to be fought on a personal level … yours.

Want to reduce your likelihood of catching your coworker’s illness or prevent your employees from developing work-related diseases? Ty Woodard, housekeeping manager for The Anderson Group, suggests following these basic protocols:

  • Regularly wash your hands with soap and warm water for at least 20 seconds.
  • Use a hand sanitizer that contains alcohol when hand washing isn’t an option.
  • Use your own mug (versus a shared office mug), and wash it at the end of each day with dish soap and a paper towel.
  • Avoid using the communal kitchen sponge or dish wand, which harbors as many as 10 million bacteria per square inch.
  • Disinfect shared office surfaces, such as shared computer keyboards and phones, regularly.
  • Keep your workspace clean, including your keyboard, phone, stapler, and computer mouse, with sanitizing wipes.
  • Stay home if you’re sick, or go home as soon as possible if you begin to feel sick at work.
  • Offer or take advantage of an employee flu vaccination clinic in your office. Many corporate health insurance plans will cover the full cost of such clinics.

According to the Centers for Disease Control and Prevention (CDC), the best way to prevent the flu is to get vaccinated each year, but good health habits like getting plenty of sleep, exercise and fluids, as well as eating well and managing stress, can go a long way toward staying healthy during cold and flu season.

“The Anderson Group’s general cleaning process is quite comprehensive,” Woodard says, “but the healthiest office workers are the ones who take their health into their own hands and take extra precautions to guard against spreading and catching germs.”

For information about The Anderson Group, contact Susan Anderson Touhey at 518-458-7726 or visit




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8 Questions to Ask Before Leasing Commercial Office Space

The Anderson Group's Greg Anderson
Greg Anderson of The Anderson Group

Expert Advice on Leasing Commercial Office Space

Leasing commercial office space is a big step for your businesses, so it’s important that you do your due diligence. Greg Anderson, partner at The Anderson Group, offers answers to the top eight questions prospective tenants should ask when considering an office space move.

  1. How much space does my business need?

There are general industry guidelines for commercial office space (i.e., 150 square feet for a standard office and 25 square feet for a standard cubicle), but these guidelines fail to account for the corridors and common areas included in most leases. The best way to determine your business’s size requirements is hiring a space planner who can help you visualize your space based on your unique business needs and workflow. A good commercial developer / property management company may offer this service for free, saving you time, money, and the hassle of hiring an architect or space planner who must develop unique plans for each office building you’re considering.

  1. Should I rent the square footage my business needs now, or find space with room to grow?

Unless you know for sure that your business will grow significantly in the near future, it makes sense to rent only the space you need now. In many instances, when a tenant realizes substantial or unexpected growth, property management companies are happy to place that tenant in a larger space without penalty. Your ability to expand will depend upon the building you’re in. Ask for “right of first refusal” if space adjacent to yours becomes available.

  1. Can I make improvements and modifications to my office space?

In many cases, new office space is either “plain vanilla” (unfinished walls and floors) or is tailored to the previous tenant’s needs. In either case, you likely will want updates and modifications to bring the space to your standards. Many property management companies will price your construction requests and amortize the amount over the length of your lease. Some will give you an allowance per square foot (typically around $2 per square foot per year) that you can use to complete construction with an approved contractor. Your best-case scenario is finding a property management company that offers free construction management services and will invest the time to help you customize your space on time and on budget.

  1. How can I make sure this space supports my brand?

Many business owners hire interior designers to ensure that their office space supports their brand. A good commercial real estate developer / property management company provides professional interior design services free of charge to prospective tenants. Whether you want an open office layout or individual offices, or specific wallpaper, paint, lighting, furniture and carpet, experienced in-house designers can help you tailor your space to fit your business needs and ensure that your space sends the right message about your company.

  1. Does the office space meet my technology needs?

Most commercial properties today offer a variety of networking options, such as cable, DSL, T1s and fiber. Tenants whose business practices demand heavy bandwidth should verify that potential properties have the infrastructure to support their business needs.

  1. How do I know if I’m choosing the right location for my business?

You’ve heard it before: in real estate, it’s all about location, location, location. And where you locate your office may depend upon the type of business you operate. Do you need a central location close to airports and train stations to accommodate out-of-town clients and heavy business travel? Do you need to be near major highways or bus lines to make it easier for your employees to get to work? Are ample parking and proximity to shopping and restaurants important? Or are you looking for a quiet location away from the hustle and bustle? Consider all of your options and weigh the pros and cons of each property before you zero in on the one that’s best for your business. You’ll be glad you did.

  1. What is included in my rent? 

What is included in your commercial rent will vary dramatically from company to company. Many property management companies offer modified gross leases, which means you’ll be charged a base rent, plus an additional fee per square foot. When you sign a modified gross lease, items such as utilities, housekeeping, maintenance, and insurance are often additional—and can significantly add to the cost of your rent. A modified gross lease can also mean that you’ll be financially responsible for major mechanical, electrical, and plumbing issues. Don’t like surprises? Find a property management company that offers full gross leases, which means you pay a base lease with everything included.

  1. Is the property owner trustworthy?

Before you sign on the dotted line, make sure you’ve done your homework on the property owner and/or property management group. Is the owner creditworthy?

Does the owner have a good reputation? Are they responsive? What kinds of security measures are in place? Is the property up to code and ADA compliant? Be sure to ask, and don’t be afraid to ask other building tenants. A reputable property management company has nothing to hide.

For more information, or to begin searching for your commercial office space, email Greg Anderson at or call 518.458.7726.

About The Anderson Group

The Anderson Group is a full-service real estate management, development, and brokerage firm offering premiere commercial real estate across the Capital Region of New York. Experts in office-space efficiency, productivity, and profitability, The Anderson Group offers leases with flexible terms tailored to fit your needs. All leases include utilities, housekeeping, construction services, space planning, interior design services and more.






Posted in Albany NY Business, Ask The Expert, Commercial Office Space, Commercial Property Management, General News, Managing Your Business, Office Productivity, Office Space Efficiency, Smart Office Audit | Tagged , , , , , , | Comments closed